Ethics Opinon 2006-1
I. QUESTION
Lana Lawyer has a plaintiff’s personal injury practice. She does not maintain an internet web
site and does not otherwise engage in advertising. However, her e-mail address is published
on the State Bar of California membership records website accessible to the public.
On Monday morning Lana received an e-mail from Vicky Victim, the driver of the second car in
a five car “daisy chain” rear end collision, which read:
Dear Lana:
I obtained your e-mail address from the State Bar web site. I would like to retain you
to represent me in a personal injury case in which I was rear-ended by three cars. I
was in car no. 2. I have a lot of back pain and my knee was injured a lot.
Prior to the accident, I had a few drinks. Do you think they will
discover that? Will it change my recovery? Please contact me at the
following telephone number... I look forward to your representation |
Since Lana was in court all morning and had already scheduled a conference with Henry Hurt
for Monday afternoon, she did not access Vicky’s e-mail message prior to her conference with
Henry. Henry’s initial interview sought Lana’s representation for his personal injuries
arising out of an auto accident. During the conference, Henry disclosed a lot of confidential
information and produced a police report, which Lana read later.
After the conference, but before she signed off on Henry’s fee agreement, Lana accessed her
e-mail and read Vicky’s message. After reading Vicky’s message, Lana read Henry’s police
report which identified the driver of the car that hit him as Vicky Victim. She has the
following questions concerning her ethical obligations:
- Is Vicky Victim’s unsolicited e-mail confidential?
- Is Lana precluded from representing Henry? If not, can Lana use information
received from Vicky in that representation?
- If Lana cannot represent Henry, can she accept representation of Vicki Victim?
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II. SUMMARY
- Vicky Victim’s unsolicited e-mail is not confidential. Private information received from
a non-client via an unsolicited e-mail is not required to be held as confidential by a
lawyer, if the lawyer has not had an opportunity to warn or stop the flow of non-client
information at or before the communication is delivered.
- Lana is not precluded from representing Henry and may use non-confidential information
received from Vicky in that representation.
- If Lana cannot represent Henry, she cannot accept representation of Vicki Victim since
Lana had already received confidential information from Henry material to the representation.
III. AUTHORITIES CITED
Cases
City and County of San Francisco v. Superior Court (1951) 37 Cal.2d 227, 235, 231 P.2d
26
City of Reno v. Reno Police Protective Association (Nev. 2002) 118 Nev. 889, 897-898, 59 P.3d
1212, 1218
Estate of Dupont (1943) 60 Cal.App.2d 276, 288-289, 140 P.2d 866
Flatt v. Sup. Ct.(Daniel) (1994) 9 Cal.4th 275
Houston General Insurance Co. v. Superior Ct. (1980) 108 Cal..App.3d 958, 964, 166
Cal.Rptr.904
Marriage of Zimmerman (1993) 16 Cal.App.4th 556, 20 Cal.Rptr. 132
Miller v. Metzinger (1979) 91 Cal.App.3d 31, 39-40, 154 Cal.Rptr. 22
Neel v. Magana, Olney, Levy, Cathcart & Gelfand (1971) 6 Cal.3d 176, 181, 98 Cal. Rptr.
837 People v. Canfield (1974) 12 Cal.3d 699, 705, 117 Cal.Rptr. 81
People v. Dorrance (1944) 65 Cal.App.2d 125, 129, 150 P.2d 10
People ex rel. Dept. of Corporations v. Speedee Oil Change Systems,
Inc. (1999) 20 Cal.4th
1135 People v. Gionis (1995) 9 Cal.4th 1196, 892 P.2d 1199, 40 Cal.Rptr.2d 456
People v. Velasquez (1987) 192 Cal.App.3d 319, 327, 237 Cal.Rptr. 366
Roberts v. City of Palmdale (1993) 5 Cal.4th 363, 371, 20 Cal.Rptr.2d 330, 853 P.2d 496
Statutes:
Business and Professions Code section 6068(e), subd. (1); §6068(m)
Evidence Code, §917(b);§§ 950, et seq., 951, 952, 954
Rules:
Rules of Professional Conduct, rules 310(E); 3-500.
American Bar Association Model Rules of Professional Conduct, rules 1.4., 1.18 subpart (a),
(b), comment [2].
Ethics Opinions:
State Bar of California Formal Opns. 2005-168; 2003-161; 1993-133
Los Angeles County Bar Association Formal Opinions Nos. 506 and 366.
American Bar Association Formal Ethics Opinion 99-413
Arizona State Bar Ethics Opinion 02-04
Association of the Bar of the City of New York Formal Opinion 2001-1
IV. ANALYSIS
- Introduction
The advent of the electronic communication technology revolution via computer networks
presents new opportunities for public access to legal services and for lawyers and law
firms. The electronic information superhighway accessed currently through computer
technology allows the same types of public access that one flowed through more
traditional forms of communication (e.g., in person conferences, mail and telephone) to
be disseminated with vastly greater ease, speed and sometimes, at reduced expense.
Internet access and electronically transmitted messages (e-mail) have created new
markets, marketing techniques for prospective legal services and modes of delivery of
legal services. Consumers of legal services’ abilities to speedily and easily seek
information regarding the type of attorneys or legal services that may be appropriate to
meet their needs and to make contact with legal services providers have expanded
exponentially. The advent of new technology concerning the delivery of legal services
also poses a challenge: how to preserve the core values of the legal profession in the
application of new technology. This opinion focuses upon how one core value,
confidentiality, applies to e-mail communications from prospective clients. It involves a
balancing of important public policies. First, there is the important public policy of
encouraging the widest access to legal services, peaceful dispute resolution through law
and vindication of personal rights and freedoms. Second, there is the important public
policy of confidentiality of communications between those seeking legal services and the
lawyers they consult in order to build trust and confidence in a potential
attorney-client relationship and to encourage the fullest communication to enable both
parties to determine if a prospective attorney-client relationship is appropriate. Third,
is the public policy in protecting attorneys’ current clients from conflicts created by
unsolicited or inadvertently disclosed confidential information from prospective clients
via e-mail.
- The Duty of Confidentiality
California lawyers’ duty of confidentiality has been said to involve attorney-client
communications, protected by the attorney client privilege (Evidence Code, § 950, et
seq.) and the broader duties under Business and Professions Code section 6068(e) (all
information gained in the professional relationship that the client has requested to
remain secret or the disclosure of which would be harmful or embarrassing to the client.
(Cal. State Bar Formal Opns. Nos. 2003-161; 1993-133 and authorities cited therein.) In
the context of this hypothetical, we start the analysis with a discussion of attorney-
client privilege, because it includes the Legislative policy defining when the privilege
attaches to a consumer of legal services initial contact with a lawyer (Evid. Code,
§§951-952) and because other broader duties of confidentiality attach when the
attorney-client privilege applies to non-client communications. (Cal. State Bar Formal
Opn. No. 2003-161.)
- The Duty of Confidentiality May Attach Even Though No Attorney-Client Relationship
Has Been Formed
The public policy supporting the attorney-client privilege (Evid. Code §950 et seq.)
is to further the proper and orderly functioning of our judicial system, which
necessarily depends on the confidential relationship between the attorney and the
client. (People v. Velasquez (1987) 192 Cal.App.3d 319, 327, 237 Cal.Rptr. 366.)
Unless a client may make full disclosure of the facts to the attorney, the client
risks inadequate representation. (City and County of San Francisco
v. Superior Court (1951) 37 Cal.2d 227, 235, 231 P.2d 26.)
The attorney-client privilege applies to communications made in anticipation of
litigation and to legal advice in the absence of litigation. (Roberts
v. City of Palmdale (1993) 5 Cal.4th 363, 371, 20 Cal.Rptr.2d 330, 853 P.2d 496.) The
attorney-client privilege does not require actual retention of the attorney. If a
person seeks an attorney’s assistance, for the purpose of professional employment,
any information acquired by the attorney is privileged, even in the absence of actual
employment. (People v. Canfield (1974) 12 Cal.3d 699, 705, 117 Cal.Rptr. 81; People
v. Dorrance (1944) 65 Cal.App.2d 125, 129, 150 P.2d 10; Estate
of Dupont (1943) 60
Cal.App.2d 276, 288-289, 140 P.2d 866.) The compelling necessity for this rule is
apparent: consumers of legal services could not safely consult an attorney for the
first time if attachment of the privilege were dependent upon whether the attorney
accepted or declined retention after hearing the information. (Estate
of Dupont,
supra, 60 Cal.App.2d at p. 289, 140 P.2d 866.)
Once the privilege attaches, California Evidence Code section 954 provides that a
client “has a privilege to refuse to disclose and to prevent another from disclosing,
a confidential communication between client and lawyer . . . ” (Emp. added.) More
importantly, an attorney has a duty to claim the attorney-client privilege and refuse
to disclose confidential information when requested. (Evid. Code, §955.) Finally,
California ethics opinions suggest that whenever the privilege applies, the statutory
duty of confidentiality pursuant to Business & Professions Code section
6068(e)(1) also applies. (California State Bar Formal Opinions No. 2003-161, 1984-84
and Los Angeles County Bar Association Professional Responsibility and Ethics
Committee Formal Opinions No. 506 and 366.)
However, the attorney-client privilege does not always apply whenever issues touching
upon legal matters are discussed with an attorney. (People
v. Gionis (1995) 9 Cal.4th
1196, 892 P.2d 1199, 40 Cal.Rptr.2d 456.) A two step analysis is necessary to have
confidentiality attach: (1) the person must be a “client” within the meaning of
Evidence Code section 951 and (2) the communication between the person and the
attorney must be “confidential.”
This second element appears to be satisfied. Vicky’s transmission of her information
about her legal matter via the internet does not, in and of itself, nullify
confidentiality. (Evid. C., §917(b); see also City of
Reno v. Reno Police Protective Association (Nev. 2002) 118 Nev. 889, 897-898, 59 P.3d 1212, 1218; ABA Formal Ethics
Opn. 99-413.)
Therefore, we must analyze whether Vicky is a “client” within the meaning of Evidence
Code §951 in order to determine whether the content of the communication is
privileged.
- Is a Person Sending an Unsolicited E-mail a “Client” for the Purposes of the
Attorney-client Privilege ?
Evidence Code section 951 defines a “client” for the purposes of privilege to mean a
“. . . person who . . . consults a lawyer for the purpose of retaining the lawyer or
securing legal service or advice from him in his professional capacity.” Although
there is no case law defining the elements to meet the definition of section 951, the
plain language suggests three elements, as relevant here
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First, the client must “consult” a lawyer;
Second, the purpose of the “consultation” must be (a) to retain the lawyer,
(b) to secure legal service or (c) to secure advice;
Third, the retention or securing of legal services or advice must be in the
professional capacity as an attorney at law.
(Compare Restatement (3rd) Law Governing the Law of Lawyers, §15, 68,
70(c).)
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Vicky Victim’s e-mail to Lana Lawyer, by its content, clearly indicates that she is
sending the communication for the express purpose of retaining Lana and securing her
legal services. Therefore, Vicky has satisfied the “purpose” and “professional
capacity” requirements of the definition.
The fundamental issue is whether the content of her e-mail, standing alone,
constitutes a “consultation” so that she is deemed a “client” for attorney-client
purposes.
We have found no California authority directly resolving this issue.
The California Supreme Court, in a completely different context, discussed one means
by which an attorney may prevent a prospective client from engaging in a consultation
which would invoke duties of confidentiality. In People v.
Gionis, (1995) 9 Cal. 4th
1196, 1202-1205, 1210-1211, 40 Cal.Rptr. 2d 456, a man asked an attorney/business
associate/friend to come to his home because he was upset over having been served
with dissolution of marriage papers and requested legal assistance from the lawyer.
Before the man made any incriminating disclosure, the attorney unequivocally refused
to represent him in the dissolution proceedings. The man made incriminating
statements, including that he had no idea how easy it would be for [the man] to hire
someone to "really take care of her [the wife]," and that if [the man] were to do
something, he would wait until an opportune time to act in order to avoid suspicion.
Thereafter, the man assaulted his wife and was prosecuted criminally for assault. The
attorney testified against the defendant, over his objection on attorney-client
privilege grounds. The California Supreme Court held that the attorney-client
privilege does not extend to disclosures made after the attorney refuses to undertake
representation since a person could have no reasonable expectation of being
represented by an attorney after such a refusal is explicitly made.
Although the prospective client and attorney interchange in People
v. Gionis was in
person, the Supreme Court refused to permit a “consultation” for the purpose of
Evidence Code section 951 to be unilaterally created by the prospective client. The
Court recognized that the lawyer must have some opportunity to decline a
consultation.
This point was reiterated in California State Bar Formal Opinions Nos. 2003-161 and
2005-168, wherein the Standing Committee on Professional Responsibility and Conduct
of the State Bar of California (“COPRAC”) observed that strangers do not have the
unilateral power to impose either an attorney-client relationship or a duty of
confidentiality upon a lawyer through unsolicited requests for advice.
In Opinion No. 2003-161, COPRAC considered under what circumstances an unsolicited
communication from a person seeking legal services or advice from an attorney should
be protected as confidential client communications, where the attorney accepted no
engagement, expressed no agreement as to confidentiality and assumes no
responsibility over the client’s matter. Relying in part upon People
v. Gionis,
COPRAC created an analytical framework for resolving whether an unsolicited contact
by a non-client to an attorney would result in a duty of confidentiality:
- unequivocally explains to the speaker that he cannot or will not represent him,
either before the speaker has an opportunity to divulge any information or as soon as
reasonably possible after it has become reasonably apparent that the speaker wants to
consult with him and,
- has not evidenced, by his prior words or conduct, a willingness to engage in a
confidential consultation with the individual.
Where an attorney has not expressly refused to represent the individual, it is
possible for an individual to have a reasonable belief that he or she was consulting
the attorney in a professional capacity, even without the attorney’s express agreement.
COPRAC suggested that factors to be considered in determining whether the individual’s
belief is reasonable include:
- Whether the lawyer has a reasonable opportunity to comprehend that a person is
trying to engage in a consultation
- Whether the lawyer has a reasonable opportunity to interpose a disclaimer before
the person begins to speak; or
- Whether the person addressing the lawyer does so in a manner that prevents the
lawyer reasonably from interposing any disclaimer or disengaging from the
conversation.
We are persuaded that this analytical framework is useful for application in the
present “office” setting involving the receipt of unsolicited e-mail. It is undisputed
that Lana did not unequivocally explain to Vicky that she (Lana) could not or would not
represent Vicky before Vicky’s information was divulged in the e-mail message. Nor,
under the present state of technology of ordinary e-mail messaging could Lana have done
so. Unlike telephonic voice mail messaging, ordinary e-mail messaging does not permit
the delivery of a disclaimer to the sender prior to the sender delivering the
message.
Moreover, Lana reviewed the entire message before it had become reasonably apparent
that Vicky wanted to consult with Lana. Immediately upon reading her message, Lana
could have sent a message to Vicky unequivocally explaining that she (Lana) could not
or would not represent Vicky. However, since Lana could not delete the information
received from Vicky from her mind, we believe that we must go further with the analysis
to determine whether there is a duty of confidentiality.
Second, we must consider whether Lana ’s act of listing a public e-mail address on the
State Bar of California’s website, along with other public information, such as address
and telephone number, without more, constitute prior words or conduct which create a
reasonable expectation that the lawyer has agreed to a consultation. We have determined
that it does not.
Without more, an e-mail address is comparable to a street address and telephone number.
Although the inclusion of the lawyer’s membership record indicates eligibility to
practice law and contact information, it does not constitute an invitation to the
public at large to communicate confidential information any more than a street address
or telephone number does.
A closer question might exist if Lana had placed an e-mail address at the bottom of a
print advertisement for legal services or in a yellow page telephone listing under an
“attorney” category, without any disclaimers. In these circumstances, the only
inference to be drawn from listing the e-mail address is to invite prospective clients
to contact the attorney for legal advice or representation, giving rise to a further
inference that private information divulged to the attorney would be
confidential.
By contrast, the listing of an e-mail address with other attorney contact information
on the State Bar membership record website gives rise to many equally reasonable
inferences, including listing of contact information for State Bar disciplinary and
public service contacts, facilitating professional contact by other members of the bar
or by members of other professions for purposes other than professional employment, and
facilitating contact by court or administrative personnel regarding issues pending
before a tribunal, in addition to an implication that the person is available for
professional employment by members of the public.
Concluding, as we have, that e-mail messaging presented Lana with no opportunity to
expressly refuse to represent Vicky before the message was sent or immediately upon
receipt, we have also determined that Vicky’s belief that her message would be
confidential is unreasonable.
First, Lana had no reasonable opportunity to comprehend that Vicky was trying to engage
in a consultation without reading the e-mail. Like a piece of mail, an unopened e-mail
message contains no more information about the contents of the message than potentially
a name and a subject line, which may or may not be descriptive. Therefore, until she
opened the e-mail and reviewed the contents, Lana would have had no reasonable
opportunity to comprehend that Vicky was attempting to engage in a consultation.
Second, Lana had no reasonable opportunity to interpose a disclaimer before opening and
reviewing Vicky’s message. Under the present technology, once an e-mail address is
known by an individual, e-mail messaging is truly unilateral, controlled by the sender.
While a recipient of e-mail may filter or stop unwanted e-mail messages or choose not
to review it, there is no other means of determining the content of e-mail messages
except to read them.
As noted above, e-mail messaging does not provide any means of the recipient
interposing a disclaimer to the sender prior to the sender’s dispatch of a
message.
Third, as noted above, Vicky’s choice of e-mail messaging prevented Lana from
reasonably interposing any disclaimer or disengaging from reading the very short
message. The transmission of an unsolicited e-mail does not permit a lawyer, prior to
reviewing the e-mail to determine its content, to have a reasonable opportunity to
comprehend that a sender is trying to engage in a consultation, to have an opportunity
to interpose a disclaimer before reviewing the person’s words or to disengage from the
review of the e-mail. Accordingly, we conclude that a sender’s subjective belief that
by unilaterally sending an e-mail requesting a conference with an attorney for the
purpose of representation is not reasonable where the attorney has no opportunity to
interact with the sender prior to receiving the e-mail message. Provided that as soon
as reasonably possible after it has become reasonably apparent that the sender wants to
consult with the attorney, the attorney unequivocally explains to the sender that the
attorney cannot or will not represent the sender, , the attorney does not acquire
duties of confidentiality pursuant to Evidence Code section 951 when the attorney
reviews unsolicited e-mail messages by an unknown sender.
- Substantially the Same Result Has Been Reached by Ethics Committee in Sister
Jurisdictions
No ethics opinion in California has heretofore considered the specific problem of
receipt of unsolicited confidential information by e-mail. Two ethics opinions from
other jurisdictions that have considered that question have reached substantially
similar conclusions.
Arizona State Bar Ethics Opinion 02-04
The Arizona majority opinion opined that (1)an attorney does not owe a duty of
confidentiality to individuals who unilaterally e-mail inquiries to an attorney when
the e-mail is unsolicited and (2) the sender of the unsolicited e-mail would not have
a reasonable expectation of confidentiality in such situations. Applying this Arizona
law to a hypothetical situation similar but not identical to the one presented in our
hypothetical, the majority concluded:
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The facts presented in the hypothetical reveal that no consultation has
occurred, no advice was given, and no discussion occurred with [potential
client.] Rather, the would-be client unilaterally forwarded information to [the
attorney] without any request regarding confidentiality. [The attorney] did not
agree to consider the relationship, nor did he ever have that opportunity
before receiving the e-mail. Accordingly, it would appear that the unsolicited
e-mailing of a request for representation to [the attorney] does not present a
legitimate expectation of confidentiality concerning the information presented
and no duty under ER 1.6 [the confidentiality rule] has arisen. The purposes of
ER 1.6 are not discouraged by declining a would-be client the benefits of
confidentiality when no steps are taken to maintain the confidence of
information and the attorney has not “agreed to consider” the relationship.
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Although the Arizona hypothetical involves a potential client adverse to an existing
client, and ours is adverse to another potential client (Henry Hurt), both opinions
focus on the key question: the reasonableness of the client’s expectation that the
information will be kept confidential.
ABCNY Formal Opinion 2001-1
The Association of the Bar of the City of New York in its Formal Opinion 2001-1 took
a slightly different approach. The Committee opined that where a prospective client
simply transmits and unsolicited e-mail information to a law firm providing no real
opportunity to the law firm to avoid its receipt, the law firm is not precluded from
representing a client adverse to the prospective client in the same or a related
matter. However, the Committee also opined that the content of the unsolicited e-mail
could not be disclosed or used against the interests of the prospective client. In so
concluding, the Committee observed that the information was neither confidential nor
privileged, but should be protected because the prospective client was in good faith,
though mistaken, as to the confidentiality of the e-mail. This latter opinion was
also based upon portions of the Restatement (3d) of the Law Governing the Law of
Lawyers and proposed ABA Model Rules of Professional Conduct which were never
adopted.
Nor is the result of this opinion inconsistent with the ABA Model Rules of
Professional Conduct (“ABA MRPC”).
ABA MRPC 1.18(a) provides, “A person who discusses with the lawyer the possibility of
forming a client-lawyer relationship with respect to a matter is a prospective
client.” Even if no attorney-client relationship is formed, ABA MRPC 1.8(b) requires
that the lawyer not use or reveal information learned in the consultation with a
prospective client.
Comment [2] to rule 1.18 provides:
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“Not all persons who communicate information to a lawyer are entitled to
protection under this Rule. A person who communicates information unilaterally
to a lawyer, without any reasonable expectation that the lawyer is willing to
discuss the possibility of forming a client-lawyer relationship is not a
‘prospective client’ within the meaning of paragraph (a).”
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In the instant circumstances, the unilateral communication of information by Vicky is
without a reasonable expectation that Lana would be willing to discuss the
possibility of forming an attorney-client relationship. The mere fact that a lawyer
lists an e-mail address on a State Bar membership web site is not a statement or
implication that he or she is available to form an attorney-client relationship with
any inquirer. Thus, Vicky’s communication would create no duties under ABA MRPC
1.18(b), had that rule been adopted in California.
- Public Policy Reasons Supporting this Opinion
After a review of these authorities, the Committee concludes that Vicky Victim had no
reasonable expectation that her unsolicited e-mail to Lana Lawyer would be
confidential because it was not in the context of a consultation in which Lana had
any ability to stop, give disclaimers or run a conflict check. Merely maintaining an
e-mail address for public viewing is not a representation or conduct of a lawyer that
should induce a reasonable expectation that the lawyer is available to be consulted
unilaterally and would maintain the confidentiality of any information transmitted
unilaterally under these circumstances.
The listing of e-mail addresses on the State Bar membership record website has
salutary public policy purposes such as facilitating and encouraging contacts between
lawyers, members of other professions and facilitating court and State Bar contact,
where appropriate. Lawyers should not fear that by placing an e-mail address on the
State Bar membership record that they will be inviting any member of the public to
send them, unilaterally, unsolicited information which may create duties of
confidentiality.
We have taken into account that innocent individuals may send e-mail messages to
attorneys seeking legal services and which contain information about their legal
matters, which is not treated as confidential by the recipient attorneys. We observe
that prospective clients have other and safer means of ensuring that an attorney is
available for professional employment or does not otherwise have a conflict of
interest including, sending an unsolicited e-mail inquiring about the attorney’s
status, telephoning the attorney’s office to either speak with the attorney or to
determine the attorney’s availability for retention. Short of education of consumers
of education, there seems to be no means of warning prospective clients about this
potential pitfall.
On the other hand, if the mere sending of an unsolicited e-mail seeking legal
services to an attorney were to trigger a duty of confidentiality, this would create
unmanageable risk for attorneys. Such a rule would give unilateral and unfettered
control to non-lawyer senders of e-mail to trigger lawyers’ duties of
confidentiality. Not only does this create the potential for non-lawyer abuse and
“tactical tricks” but also gives the innocent prospective consumer of legal services
a means of disrupting existing attorney-client relationships by creating conflicts of
interest. Such a result would equally punish innocent clients of attorneys who
happened to be adversaries of the e-mail sender and innocent attorneys who did
nothing more than have a published e-mail address and read their e-mail. Moreover,
given the current state of technology, there is no means for lawyers to provide
disclaimers before the sending of an unsolicited e-mail in order to manage the risk.
For all of the foregoing reasons, we conclude that private information received from
a non-client via an unsolicited e-mail is not required to be held as confidential by
the lawyer, where the lawyer has not had an opportunity to warn or stop the flow of
non-client information at or before the communication is delivered.
- Does CRPC 3-310(E) Prohibit the Representation of Henry Adverse to Vicky or Vicky Adverse
to Henry?
CRPC 3-310(E) prohibits, without the informed written consent of the client or former
client, the acceptance of employment adverse to the client or former client where, by
reason of the representation of the client or former client, the member has obtained
confidential information material to the employment.
Although neither Vicky or Henry are current clients, the provisions of the rule 3-310(E)
can apply to confidential information received prior to retention. (See Marriage of
Zimmerman (1993) 16 Cal.App.4th 556, 20 Cal.Rptr. 132.)
Under the facts, it is likely that Vicky and Harry will be adverse parties, since the
police report suggests that Vicky was the driver of the car that Harry alleges caused him
injury. However, since the information contained in Vicky’s e-mail is not confidential
within the meaning of Evidence Code section 951, rule 3-310(E) does not, standing alone,
prohibit Lana from accepting Harry as a client.
On the other hand, Lana would be precluded from representing Vicky. Since she accepted
Henry’s invitation to consult about his personal injury matter in contemplation of
providing legal services and since Lana received confidential information from Henry
pursuant to that consultation, Henry had a reasonable expectation that any information
transmitted by him would be confidential pursuant to Evidence Code section 951. Lana
therefore owes a duty of confidentiality to Henry. (Cal Formal Opn. No. 2003-161.)
Pursuant to rule 3-310(E), Lana may not accept adverse representation on behalf of Vicky
against Henry, since the consultation with Henry relates to the same legal matter as
Vicky’s representation.
- Use of Information Contained in Initial Unsolicited E-Mails Seeking Legal Consultation
In order to accept the Henry’s representation, Lana must be able to discharge the duties
of an attorney in carrying out his representation.
An attorney has a duty to keep a client reasonably informed about significant
developments relating to the employment or representation. (CRPC 3-500; Bus. & Prof.
C., §6068(m); see also ABA MRPC 1.4.)
Vicky’s admission that she had had “a few drinks” prior to the accident which injured
Henry is relevant and material to Henry’s case and therefore constitute a “significant”
development which must be communicated to Henry. Moreover, since form interrogatories for
auto accident cases ask whether the driver had had any alcohol prior to the accident,
Lana must be able to conduct discovery on that issue to competently represent Henry. (See
CRPC 3-110(A).)
We believe that under these circumstances, Lana can use the information received from
Vicky for Henry’s representation. If we were to suggest otherwise, Lana would be unable
to represent Henry because she would be unable to discharge her duties to Henry. Even if
she accepted Henry’s representation with the understanding that she would not use Vicky’s
information, her representation would be compromised.
Such a result disadvantages the innocent Henry, who would be deprived of his choice of
counsel or who would receive compromised counsel. It also disadvantages Lana, who did
nothing more than have an e-mail address and read her e-mail. If Henry were an existing
client at the time that Vicky sent her unsolicited e-mail, whether by design or
innocense, Vicky would be able to control and interfere with an existing attorney-client
relationship.
For all of the foregoing reasons, we believe that if an unsolicited e-mail transmitting
information about an adverse party is not confidential, an attorney should be permitted
to utilize that information for the lawful purposes of representing an existing client.
Disclaimer: This opinion was issued by the Legal Ethics Committee of the San Diego County
Bar Association. It is advisory only and is not binding upon any member of the SDCBA, any
other member of the State Bar of California, the State Bar of California or its Board of
Governors, or any persons or tribunals charged with regulatory responsibilities. This
opinion does not constitute legal counsel or advice. The SDCBA, its officers, directors,
agents, and the Legal Ethics Committee members assume no responsibility or liability in
rendering this opinion.
DISSENT
I respectfully dissent from the well-crafted majority opinion for two main reasons. First,
the California Supreme Court case of People v. Gionis has been misread by the majority in
this opinion and COPRAC in their opinion which is relied upon in part by the majority.
Second, the public policy reasons articulated for refusing to ascribe confidentiality to an
unsolicited e-mail if it complies with Evidence Code section 951 is profoundly weak in light
of the counterbalancing consideration. That consideration is that a person would presume a
solicitation of legal advice even if unsolicited would be kept confidential by an attorney.
The largest concern I discern is that in the hypothetical posited by the majority opinion,
Vicky Victim admits to a potential serious crime i.e. driving while under the influence which
caused an accident in which there were injuries. Under this opinion, despite the fact that
Ms. Victim obtained the Lana Lawyer’s e-mail address from the State Bar web site and sought
legal advice from an attorney in what Ms. Victim would expect to be confidential manner, the
prosecutor could arguably obtain this information from Ms. Lawyer and use it in the
prosecution of Ms. Victim. I believe the expectation of the average consumer would be that
their correspondence to Ms. Lawyer would be confidential and privileged. This is an
objectively reasonable expectation.
The majority opinion fails in two fundamental ways. First, both the majority opinion and the
COPRAC opinion of 2005-168 relied upon by the majority misread the People
v. Gionis (1995) 9
Cal.4th 1196, 892 P.2d 1199, 40 Cal.Rptr.2d 456 case which is only nearly on point. Contrary
to the majority and COPRAC opinions, the Gionis opinion cannot stand for the proposition that
a attorney “must have some opportunity to decline a consultation”. This is addressed more
fully below.
Second, the only public policy basis for the majority decision is that it creates an
“unmanageable risk for attorneys,” because it gives “control to non-lawyer senders of e-mail
to trigger lawyers’ duties of confidentiality.” Since attorney/client privilege and
confidentiality of the communications are for the benefit of the client the perceived
“unmanageable risk” must be borne by the attorney and not placed on the client. As stated in
Barton, “[i]t is their (the client’s) privilege, not any right of the lawyers, that is at
stake.” Id. at 1110 (parenthetical added). See also the dissent in the Arizona State Bar
Ethics Opinion 02-04 at footnote 5 of the majority opinion, expressing the more consumer
friendly view that the allocation of risk is placed on the attorney, not the client or
putative client.
The underpinning of both the majority and the COPRAC opinion is the California Supreme
Court’s decision in Gionis. The majority opinion correctly states the holding of the case:
“attorney-client privilege does not extend to disclosures made after the attorney refuses to
undertake representation since a person could have no reasonable expectation of being
represented by an attorney.” But where the majority and the COPRAC opinion err is when they
extend the Supreme Court holding to include the notion “the lawyer must have some opportunity
to decline a consultation.” The majority extends Gionis even further stating “an attorney
will not owe a duty of confidentiality to the speaker if the attorney . . . has not
evidenced, by his prior words or conduct, a willingness to engage in a confidential
consultation with the individual” The Gionis opinion does not extend its holding that far and
in fact, would likely find such an extension antithetical to its analysis.
The Gionis holding is very narrow. The Court begins by stating: "[W]here a person seeks the
assistance of an attorney with a view to employing him professionally, any information
acquired by the attorney is privileged whether or not actual employment results." (People
v. Canfield (1974) 12 Cal.3d 699, 705 [117 Cal.Rptr. 81, 527 P.2d 633]; People
v. Dorrance (1944) 65 Cal.App.2d 125, 129 [150 P.2d 10]; Estate of Dupont (1943) 60 Cal.App.2d 276,
288-289 [140 P.2d 866].)”
But, the court reversed the Court of Appeal’s holding that attorney/client privilege applies
“whenever issues touching upon legal matters are discussed with an attorney,” believing this
was too broad a statement. Id. 9 Cal. 4th at 1210. The Supreme Court stated that has never
been the law. Id. The Court distinguished the cases relied upon by the Court of Appeals. For
example, the Court distinguished People v. Canfield, supra, 12 Cal.3d at pp. 704-705 stating
this case was not one “in which an individual disclosed information while exploring the
possibility of retaining the lawyer.” Gionis, supra at 1210. The Court stated “the record
here demonstrates that defendant was told in no uncertain terms, prior to making any of the
challenged communications, that Lueck wanted no involvement in the legal proceedings
concerning defendant and Wayne. The instant case thus finds no parallel in those decisions.” Id.
Thus, the Gionis case must be held to only be applicable when there is
the express communication to the person providing the information that
the lawyer was not acting in a
legal capacity.
Thus, given the lack of support from Gionis for either the majority opinion or the COPRAC
opinion one must accept the plain reading of Evidence Code section 951 in the context of the
hypothetical which the majority concedes has been met. It is only through a contorted parsing
of the term “consult” that the majority attempt to swing the opinion to the benefit of the
lawyers supposedly victimized by unsolicited e-mails.
This brings us to the crux of the matter. Who needs the protection: the attorney or the
putative client in this scenario? The majority and COPRA opinions allocate the risk and shift
expectation analysis from the client to the attorney. I would err on the side of the consumer
and find that there is a reasonable expectation of confidentiality on behalf of the consumer
sending an e-mail to an attorney with the information necessary to seek legal advice.
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