What Works Well in Mediation (1.0 General Participatory Credit)

Published by San Diego County Bar Association


Handouts for this program can be downloaded by clicking on the "Other Resources" tab in the video player.

This program features a discussion of negotiation techniques, how to represent clients most effectively at mediation, and how to insure maximum client satisfaction. Topics to be covered:

• Why mediation works;
• Ten keys to what works well in mediation;
• Ten mistakes to avoid; and
• Maximize options and future stream of business.

Lawrence A. Huerta, Esq.
Lawrence Huerta works in his own private mediation practice. Mr. Huerta is known for his creative and energetic approach to mediation and helping parties find interest based, risk managed resolutions. He worked at major law firms in Los Angeles and...More
Donald G. Rez, Esq.
Shareholder - Sullivan Hill
Mr. Rez, a shareholder of Sullivan Hill, has handled all types of commercial lawsuits, including cases involving trade regulation and antitrust; breach of contract; franchisor/franchisee issues; lender liability cases; professional malpractice; and...More

Originally Published

November 5, 2013

Program Titles and Supporting Materials

This program contains the following components:

  • What Works Well in Mediation - Video
  • What Works Well in Mediation - Audio
  • What Works Well in Mediation - Paper

How To Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements

You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.


If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

Click on jurisdiction for specific details

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